You're scrolling through your LinkedIn feed, and there it is—a headline that catches your eye, a story that pulls at your emotions, a message that compels you to share. Ever wondered how public relations experts get you to do that? Buckle up, because we're about to dive into the psychology that shapes public perception, and you may just recognize some tactics that have been used on you. Based on firsthand experience as a consumer, cursory research, and observations, let's explore.
Have you ever stopped to consider the underlying psychology that shapes public perception? This is not just about press releases or carefully staged interviews. This is about understanding the human mind, the human emotion, and the human trigger points that compel us to think, feel, and act in a certain way. If you think PR is about managing crises or polishing brand images, you're only scratching the surface. It's time to dig deeper.
Imagine your daily scroll through LinkedIn. You pass by posts that talk about achievements, work anniversaries, and shared articles. But then, you come across a story—a raw, powerful narrative that grips your heart and soul. It could be about overcoming adversity, or a novel innovation that promises to change the world as we know it. Now, ask yourself, why did this particular piece resonate with you so profoundly? Simple: because it tapped into your high-arousal emotions, like excitement or awe. You see, the masters of public relations don't just disseminate information; they craft emotional experiences.
Ever heard of the "coffee ritual"? It's a simple daily habit where you take a few moments every morning to savor your coffee and reflect on what's important to you. Now, let's tweak that ritual a bit. Tomorrow, as you sip your coffee, take a few moments to reflect on the stories and messages that have impacted you recently. Was it a company taking a bold stance on climate change, or a leader sharing a transformative idea? As you sip and think, you'll find that many of these narratives employ psychological techniques to shape your perception. This simple habit will keep the role of psychology in public relations lingering in your mind, making you a more discerning consumer of information.
But let's get back to the narrative that struck you during your LinkedIn scroll. The story was emotionally charged, yes, but it also built a relationship between you and the subject—be it a person, a brand, or an idea. You became part of the narrative. You became an advocate. The next thing you know, you've hit "Share," and the story has found a new audience. This is the compelling narrative that public relations aims to weave, engaging not just your mind, but your heart and soul, all thanks to psychology.